This Refund Policy governs the manner of how and what conditions M.A.H.Z Sdn Bhd will process the refund. This refund policy applies to all products and services offered by M.A.H.Z Sdn Bhd.
The refund for the ebook purchase will depend on where you purchase the book since you will be directed to the third party sites to complete the purchase of the ebook.
If you purchased the PDF version, then you have to proceed with the refund process to Smashwords. Please refer to Smashwords refund policy and procedure when you attempt to proceed with the refund process. On the other hand, if you have made a purchase on Amazon Kindle, please proceed with the refund process in your Amazon Kindle account. Please refer to Amazon Kindle return policy before you proceed with the refund process.
If you purchased the ebooks directly on my website, I will only process the refund within 30 days after you have made your purchase.
If you have made the purchase via my Createspace eStore, please refer to CreateSpace return policy on how to proceed with the return process.